Shipping policy
Shipping Details
Thank you for shopping at Ephemeraly.store. Below you will find all information regarding our shipping process and delivery timeframes.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 7–14 business days |
| Express Shipping | 3–7 business days |
| International Shipping | 14–21 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We occasionally offer free shipping promotions — check our homepage for the latest offers.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.
Customs & Duties (International Orders)
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees charged by your country. These charges are not included in your order total and are non-refundable.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders lost or delayed due to an incorrect address provided by the customer. If you need to update your address, contact us immediately at support@Ephemeraly.store.
Lost or Damaged Packages
If your order arrives damaged or you believe it is lost in transit, please contact us within 7 days of the estimated delivery date at support@Ephemeraly.store and we will do our best to resolve the issue.
Contact Us
For any shipping-related inquiries, please reach out to us at support@Ephemeraly.store.